Thursday, June 18th, 2009
Category: Insurance Training
Starting an insurance agency is never easy. You’ve already went through the training, you’ve taken the insurance licensing exam, and you probably thought the hard part was over. Unfortunately, it’s just getting started. If you’re going to run a successful insurance business, there are many things you’ll need to keep in mind in order to have the best chances for success. First of all, you need to have a staff that is as well trained as you are and committed to success. After that, there is much more to be done. Here are three tips to help you create a successful insurance agency.
1. Customer loyalty should be job number one. It might seem like you understand customer service and can give it your best, but what really is your best? You won’t know until you take it to the extreme and make the most of your training and personality skills. Focus all of your employees on creating relationships and building on them to keep people coming back for more.
2. Build relationships with the insurance companies that you work with. If you’re an independent agency, you’ll have many companies to choose from, however, if you’re a one-company agency, you’ll have less work to do in this department. Simply put yourself in good standing with the company or companies that you work with to ensure that they will offer you a great give and take relationship.
3. Continued training and education are essential. Life offers many different lessons to be learned, and your insurance training isn’t done once you get your license. As the industry changes and market trends give way to new innovations, you’ll need to return to the classroom to make sure that you’re still employing the best practices for your insurance agency.
All in all, the overall importance of succeeding as an insurance agency lies in building and establishing relationships on every level. Customers need to be able to trust that you’ll take care of them, and insurers need to trust that you’ll generate business for them. Everyone’s counting on you to make a big impression and take care of things for them. As an insurance agent, it’s your job to act as the matchmaker for your clients and insurance underwriters. Part of that matchmaking business is to provide the best personal skills and attention that you can, with a professional attitude and demeanor about your business.